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To apply click one of the job titles below:

Appointment Scheduler

Openings: Full-Time
Ford
Simpson
Lively
Rice Pediatrics - Winston Salem
Qualifications: Customer service oriented, with pleasant telephone communication skills and the ability to multi-task in a fast pace office environment. Knowledge of office and organizational policies, procedures, and systems. Knowledge of computer systems and applications. Skills in operating a variety of office equipment. Ability to communicate clearly, verbally and non-verbally. Skill in anticipating and reacting to emergency situations. Knowledge of safety requirements to recognize and correct hazardous conditions. Ability to establish and maintain effective working relationships with patients, employees, and the public.
Education: High school graduation or GED.
Experience: 1 year medical office experience. Knowledge of medical terminology and verification of insurance experience. Basic computer proficiency. Excellent communication skills. Practice Management experience, Electronic Medical Record experience, appointment scheduling and front desk experience a plus.
Duties: Answers incoming calls in a prompt manner. Serves as a role model for customer service and supports the staff in this process. Schedules appointments and/or revise patient schedules for cancellations, screens calls, and provides information, and enters current patient information including insurance information in the computer. Contacts patients to reschedule appointments when necessary. Creates and mails letters of appointment reminders/changes to patients. Sort and distribute mail and packages (outside and interoffice) when necessary. May fill-in for other support staff as needed. Maintains strictest confidentiality.
Salary Range: Depending on experience

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Assistant Controller

Openings: Full Time High Point CHESS
Qualifications: Knowledge of accounting practices and procedures. Knowledge of computer systems and applications, including Excel and Word. Knowledge of grammar, spelling, punctuation, and sentence structure to correspond professionally, prepare reports, and discuss information with others in the organization. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: Four-year accounting or business degree or equivalent work experience.
Experience: Previous accounting experience required. Prefer experience in busy, stressful environment.
Duties: Position Summary: Primary function of the Assistant Controller is to assist the Controller and Chief Financial Officer with the financial responsibilities of the organization. Helps develop and oversee activities related to implementing and maintaining the integrity of the organization’s financial reporting system. Assists the budgeting process with support from payroll and staff accountant. Manages accounts payable department and assists in working with vendors. Assists in preparation for finance committee meetings. Assists in managing and monitoring cash flow. Helps maintain relationship with banks. Assists in preparation of all monthly financial statements. Prepares monthly balance sheet reconciliations. Oversees and directs preparation of the budget. Researches and documents budget variances. Completes audit schedules. Assists in coordination of year-end audit with accounting firm. Completes yearly MGMA, AMGA, and Governmental surveys. Perform ad hoc projects that may require research, setting up Excel spreadsheets or Word documents.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Part-Time
No Benefits
Asheboro Family Physicians-Convenience Care Clinic
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification required. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam.
Experience: One year clinical experience in medical office preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience a plus. CPR certification.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Full-Time
High Point Family Practice
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification required. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. CPR certification. Knowledge of medical terminology.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Full-Time
High Point
Cornerstone Family Medicine at Premier
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification required. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. Knowledge of medical terminology. Current CPR certification.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Full-Time
Asheboro Family Physicians
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification required. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. Knowledge of medical terminology. Current CPR certification.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: CMA/RMA
Full-Time
High Point
Cornerstone Convenience Care
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam. Current CPR certification.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. Knowledge of medical terminology.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Full-Time
Winston Salem
Triad Neurological Associates
Qualifications: Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of professional nursing theory and practice to give and evaluate patient care. Knowledge or organizational policies, regulations, and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High School Graduate with CMA or RMA certification required.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. CPR certification. Knowledge of medical terminology.
Duties: Compile patient history. Take vital signs. Prepares exam rooms and instruments for examination, test, and procedures. Perform injections/immunizations, and assist in office procedures. Establish and maintain effective working relationships with patients, medical staff, and the public. Maintain quality control standards. Responsible for appointment scheduling and chart management. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Hours may include evenings and/or weekend rotation.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: Full-Time
High Point
Cornerstone Pediatrics at Westchester
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification required. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam.
Experience: 1 year CMA or RMA experience preferred. Pediatric experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. CPR certification. Knowledge of medical terminology.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Certified Medical Assistant

Openings: CMA/RMA; Full-Time
High Point
Cornerstone Internal Medicine at Westchester
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High school diploma or GED. CMA or RMA certification. Participation in a two-year Certified Medical Assistant program or Registered Medical Assistant program and successful completion of the certification/registration exam. Current CPR certification.
Experience: 1 year CMA or RMA experience preferred. Excellent documentation and communication skills. Basic computer proficiency and EMR experience. Knowledge of medical terminology.
Duties: Fulfills patient care responsibilities as assigned which may include: monitoring schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; collecting patient history, performing screenings per provider guidelines; performing effective venipuncture as needed; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent medical information. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed; scheduling appointments; pre-certifications; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately. Prepares and sets up instruments and equipment according to department protocol; cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleans sterilizer according to scheduled maintenance program, and keeps appropriate records; orders, sorts, and stores supplies; restocks exam/procedure rooms. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to site emergency codes. Adheres to site biohazard protocols. Adheres to North Carolina controlled substances regulations.
Salary Range: Depending on experience

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Charge Review Analyst

Openings: Full Time High Point CHESS
Qualifications: Knowledge of CPT, ICD-10, and HCPSC coding. Knowledge of coding policies and procedures, reimbursement practices. Knowledge of health insurance processing. Knowledge of medical terminology and basic human anatomy. Knowledge of patient accounting policies and practices. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Knowledge of computer systems and applications.
Education: High school diploma or GED. CPC (Certified Professional Coder) required.
Experience: Computer skills required. Data entry, medical terminology, and insurance coding experience preferred. 5 years Medical Insurance Billing experience
Duties: Responsible for correcting coding errors and contacting the provider or office manager/coder for additional information if warranted. Helps identify, correct, and prevent charge entry errors, coding and/or modifier discrepancies. Applies carrier specific guidelines to charges such as Medicare’s signature requirements. Strives for a reduction in denials from the charge commitment standpoint. Reconciles the Encounter Tracking Report to ensure all charges are accounted for including voids that create un-reconciled encounters. Applies unassigned cash/monies that are collected at the time of service. Runs the Unassigned Payment Report to ensure all payments have been applied. Performs the end of day processes each day: Verify Claims, Validate Batches, and Audit Journal. Provides daily paper trail in terms of audit journals for management. Reports coding inconsistencies to the Central Charge Review Supervisor.
Salary Range: Depending on experience

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Charge Review Analyst

Openings: Full Time Hickory CHESS
Qualifications: Knowledge of CPT, ICD-10, and HCPSC coding. Knowledge of coding policies and procedures, reimbursement practices. Knowledge of health insurance processing. Knowledge of medical terminology and basic human anatomy. Knowledge of patient accounting policies and practices. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Knowledge of computer systems and applications.
Education: High school diploma or GED. CPC (Certified Professional Coder) required.
Experience: Computer skills required. Data entry, medical terminology, and insurance coding experience preferred. 5 years Medical Insurance Billing experience.
Duties: Responsible for correcting coding errors and contacting the provider or office manager/coder for additional information if warranted. Helps identify, correct, and prevent charge entry errors, coding and/or modifier discrepancies. Applies carrier specific guidelines to charges such as Medicare’s signature requirements. Strives for a reduction in denials from the charge commitment standpoint. Reconciles the Encounter Tracking Report to ensure all charges are accounted for including voids that create un-reconciled encounters. Applies unassigned cash/monies that are collected at the time of service. Runs the Unassigned Payment Report to ensure all payments have been applied. Performs the end of day processes each day: Verify Claims, Validate Batches, and Audit Journal. Provides daily paper trail in terms of audit journals for management. Reports coding inconsistencies to the Central Charge Review Supervisor.
Salary Range: Depending on experience

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Check In-Out Representative

Openings: Part Time/The days and hours may vary and can be flexible but it would be approx. 20 hours per week or less
Asheboro Family Physicians
Qualifications: Customer service oriented skills with the ability to multi-task in a fast pace office environment. Knowledge of office and organizational policies, procedures, and systems. Knowledge of computer systems and applications. Skills in operating a variety of office equipment. Ability to communicate clearly, verbally and non-verbally. Skill in anticipating and reacting to emergency situations. Knowledge of safety requirements to recognize and correct hazardous conditions. Ability to establish and maintain effective working relationships with patients, employees, and the public.
Education: High school graduation or GED.
Experience: 1 year medical office experience. Knowledge of medical terminology and verification of insurance experience. Basic computer proficiency and EMR experience preferred. Front desk/receptionist experience with excellent communication skills.
Duties: Checks patient in and out and collects money. Provides the patient with privacy, and instructions to assure a high quality result. Answers incoming calls in a prompt manner. Notifies clinical staff that patient has arrived. Balances cash drawer daily. Always prepares a receipt when receiving cash payments. Answers medical record and billing questions as needed. Keeps a log of all payments received. Schedules appointments and/or revise patient schedules for cancellations, screens calls, and provides information, and enters current patient information including insurance information in the computer. Answers telephone calls, records messages for providers and staff. Understands and can perform duties associated with basic medical office procedures such as data entry, filing, examination of charts for accuracy and completeness, and balancing cash drawer. May fill-in for other support staff when necessary. Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively and valuing the contributions of others.
Salary Range: Depending on experience

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Check In-Out Representative

Openings: PRN
Cornerstone Pediatric Associates of Kernersville
Qualifications: Customer service oriented skills with the ability to multi-task in a fast pace office environment. Knowledge of office and organizational policies, procedures, and systems. Knowledge of computer systems and applications. Skills in operating a variety of office equipment. Ability to communicate clearly, verbally and non-verbally. Skill in anticipating and reacting to emergency situations. Knowledge of safety requirements to recognize and correct hazardous conditions. Ability to establish and maintain effective working relationships with patients, employees, and the public.
Education: High school graduation or GED.
Experience: 1 year medical office experience. Knowledge of medical terminology and verification of insurance experience. Basic computer proficiency and EMR experience preferred. Front desk/receptionist experience with excellent communication skills.
Duties: Checks patient in and out and collects money. Provides the patient with privacy, and instructions to assure a high quality result. Answers incoming calls in a prompt manner. Notifies clinical staff that patient has arrived. Balances cash drawer daily. Always prepares a receipt when receiving cash payments. Answers medical record and billing questions as needed. Keeps a log of all payments received. Schedules appointments and/or revise patient schedules for cancellations, screens calls, and provides information, and enters current patient information including insurance information in the computer. Answers telephone calls, records messages for providers and staff. Understands and can perform duties associated with basic medical office procedures such as data entry, filing, examination of charts for accuracy and completeness, and balancing cash drawer. May fill-in for other support staff when necessary. Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively and valuing the contributions of others.
Salary Range: Depending on experience

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Clinical Research Coordinator

Openings: Full-Time
High Point
Cornerstone Eye Care Clinical Research Center
Qualifications: Knowledge of wide variety of disease processes and medications. Knowledge of Phlebotomy and the handling of specimens. Knowledge of GCP guidelines. Knowledge of FDA Research Regulations. Proficient in use of business applications such as Word, Excel, and PowerPoint. Excellent written and verbal communication skills. The ability to multi-task in a fast-pace office environment. Customer service oriented, communicating effectively and courteously with patients and colleagues. Knowledge of organization policies, procedures, and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: Associates Degree, Bachelor’s degree preferred.
Experience: Two years’ clinical research experience in leading and directing clinical trials. Study Management or Clinical Research Coordinator experience preferred. Current certification or working toward certification as a Clinical Research Coordinator (CCRC). Ophthalmology experience preferred.
Duties: Ensures compliance with each protocol and FDA and IRB regulations and maintains regulatory documents. Recruits and retains patients and studies. Initiate and participate in the early planning phases of clinical study. Maintains study binders and other data in an organized an easily accessible fashion: collects data on patients involved in clinical trials, completes source documentation worksheets as needed; collects data, prepares reports, answers correspondence, and compiles statistics for administrative and regulatory purposes. Assist data coordinators regarding regulatory documents, assuring resolution of all quality control discrepancies related to data and research documents. Calibrate equipment, maintain logs, and study drug accountability. Accepts irregular work schedule and travel time as may be required by Sponsors or the Protocol. Practices sterile technique and prevents cross contamination. Handles blood and body fluids and deals with infectious patients. Completes study procedures as mandated by study protocol. Provides a friendly, safe, timely, quality-driven environment responsive to patients’ needs. Ensures that patients are treated in a manner to achieve a high quality result.
Salary Range: Depending on experience

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Compliance Auditor

Openings: Full Time High Point CHESS
Qualifications: Knowledge of coding policies and procedures, reimbursement practices. Knowledge of health insurance processing. Knowledge of medical terminology and basic human anatomy. Demonstrated proficiency in English grammar, punctuation and spelling. Demonstrate ICD-10 coding proficiency by passing the ICD-10 exam. Seek Certified Professional Coder status if not yet obtained. Knowledge of organizational policies, procedures and protocols. Knowledge of computer systems and applications. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: High school diploma or GED.
Experience: Certified coder or two years’ experience with diagnosis, procedure and E&M coding preferred. Experience in medical office or medical billing preferred.
Duties: Perform documentation, coding and billing audits as assigned and provide written audit results. Provide assistance as requested for research and guidance of coding and/or billing standards and guidelines, regulation interpretation, and other coding and compliance related issues. Use acquired expertise from experience and formal training to perform audits. Help identify and prevent charge entry errors, coding and/or modifier discrepancies through acquired knowledge of ICD-9, ICD-10 & and CPT codes. Collection of necessary data components for ongoing compliance audits. Provide concise audit findings to supervisor and/or manager. Create audit reports as needed/required. Participate in implementation steps as necessary for the conversion to ICD-10. Actively participate as a team member by supporting decisions, accepting change, effectively managing conflict and valuing the contributions of others. Exercise use of audit applications and software. Fill-in for other support staff when necessary. Perform other duties as assigned. Maintain strict confidentiality. Communicate effectively, both orally and in writing.
Salary Range: Depending on experience

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Contract Performance Analyst

Openings: Full Time High Point CHESS
Qualifications: Knowledge of English grammar, spelling and punctuation. Knowledge of computer systems and applications. Knowledge of the IT industry’s general trends in regards to software. Knowledge of healthcare regulatory requirements and quality initiatives/programs. Knowledge of the organization’s goals and objectives. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Manipulate and format data in MS Excel. Use MS Excel pivot tables to analyze data. Create graphical displays of data in MS Excel and MS PowerPoint software.
Education: Bachelor's degree
Experience: Business admin.or healthcare admin related- Project mngmt, admin practices, healthcare systems mnmgt 3-5yrs of related work exper. Capability with interpretation a&presentation of data; analytic skills. Organizational, oral & written communication skills.Ability to work independently &to collaborate with teams of individuals in diverse settings, with solution-oriented approach. Knowledge of North Carolina healthcare environment, Medicare and Medicaid preferred.
Duties: Collaborate with the staff and leadership of CHESS and stakeholders outside of the department to develop & maintain analytic products related to contract performance. Prioritize project work activities, evaluating effectiveness, & modifying activities as necessary. Helps establish deadlines for work assignments and completion. Project management: Develops project work plan and timeline, and monitors timeline to assure timely completion of program tasks. Convenes & provides staff support to project teams, workgroups, & other meetings as necessary, including preparation of meeting agendas and materials, facilitating meetings, preparation of meeting minutes, & ensuring appropriate follow up of action items.Produces summary project reports summarizing key goals, accomplishments and outcomes. Stays abreast of new developments & industry trends related to healthcare reform, value-based purchasing & clinical quality improvement.
Salary Range: Depending on experience

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Database Administrator

Openings: Full Time High Point CHESS
Qualifications: Knowledge of database structures, theories, principles, and practices. Knowledge of, and experience with, server-client computing and relational database environments. Knowledge of reporting and query tools and practices. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: Bachelor’s Degree in the field of computer science and 3 years work experience as a Microsoft SQL database administrator.
Experience: Certifications in Microsoft SQL Server preferred.
Duties: Create models for new database development and/or changes to existing ones. Install and configure relevant network components to ensure database access as well as database consistency and integrity. Respond to and resolve database access and performance issues. Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements. Monitor, optimize and allocate physical data storage for database systems. Plan and coordinate data migrations between systems. Develop, implement, and maintain change control and testing processes for modifications to databases. Create, or support creation of, required reports in response to business user needs. Perform database transaction and security audits. Establish appropriate end-user database access control levels. Develop routines for end users to facilitate best practices database use. Work with application development staff to develop database architectures, coding standards, and quality assurance policies and procedures. Help to Design and implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets.
Salary Range: Depending on experience

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Database Analyst

Openings: Full Time High Point CHESS
Qualifications: Knowledge of SSRS, SSIS and SQL Server Knowledge of current internet technologies Knowledge of .NET programming languages Knowledge of applicable data privacy practices and laws Knowledge of interviewing business users for insight on functionality, interface problems, and/or usability issues Knowledge of organizational policies, procedures and protocols Knowledge of common safety hazards and universal precautions to establish a safe work environment Desire to constantly learn new technologies and skills
Education: Associate degree or Bachelor’s degree in computer science, information systems, or software engineering, and/or three years’ equivalent work experience.
Experience: 2+ years of experience with Transact SQL Proficiency in the use of Microsoft Office products.
Duties: Writes and edits MS SQL queries to meet business reporting needs. Imports data to SQL Server warehouses from various systems using SSIS and other tools to clean and normalize data. Codes software programs, reports, and queries according to business-user specifications. Writes programming scripts to enhance functionality and/or performance of company applications as necessary. Designs, runs, and monitors software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging. Generates statistics and writes reports for management and/or team members with database and commercial off the shelf (COTS) tools. Interacts with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues. Trains end-users in the use of COTS and other database tools. Designs web applications utilizing COTS tools. Designs, builds, and maintains interfaces among systems to produce efficiencies with commercial and other tools. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Development Manager

Openings: IT Development Manager Full Time High Point CHESS
Qualifications: Knowledge of current internet technologies Knowledge of programming languages Knowledge of documentation and change management procedures Knowledge of applicable data privacy practices and laws Strong interpersonal and conflict resolution skills Ability to exercise strong judgment in analyzing, appraising, evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature Ability to communicate professionally and effectively, both orally and in writing, to all levels of management, team members, and customers Knowledge of troubleshooting principles, methodologies, and issue resolution techniques Ability to prioritize and plan work activities, adapt quickly to changing priorities and goals, use time efficiently, and develop realistic action plans
Education: Associate’s degree required, Bachelor’s degree in Computer Science or related field preferred
Experience: 7+ years of experience in Information Technology 5+ years of experience working with SQL Server Reporting Services 5+ years of experience working with Transact SQL 2+ years of experience managing development teams of at least 3 individuals
Duties: Set goals, plan work, delegate effectively, and follow up with staff to provide support and guidance. Create, document, train, and enforce policies, processes, and procedures for the Development team which support the overall governance framework for the IT department. Ensure procedures are documented and up to date. Ensure Development staff document code properly and submit change requests for all production configuration or code changes. Ensure Development staff keep application and database inventory documentation updated as changes occur. Manage work quality and completeness of all tasks performed by team while maintaining acceptable levels of technical support and customer service. Responsible for 24/7/365 support provided by Development team. Perform technical analysis, define and assign development tasks, assist with the development of schedules and milestones, and conduct code reviews. Work closely with operational and project support personnel, review developer assignments, and provide development updates. Establish and implement standards and practices to ensure a high degree of software quality. Demonstrate knowledge of all phases of the software development life cycle and various techniques for managing this process. Work with Project Managers to ensure project teams are staffed with appropriate resources. Ensure Development staff are engaged throughout the software development lifecycle. Evaluate performance and recommend training where required. Ensure application designs conform to accepted standards. Work closely with IT Operations Director to establish operating policies and procedures to ensure attainment of corporate objectives. Stay abreast of the latest developments in functional support areas. Develop and mentor team members, encourage continual learning and identify training needs for team members. Act as escalation point for staff in order to work through impediments and road blocks, offering solutions to problems facing team or individual team members. Work in a collaborative, effective, and team-oriented manner with Project Managers, abiding by the established Project Management Framework. Manage resource utilization effectively in order to ensure appropriate levels of support and customer satisfaction. Lead Development projects when necessary. Manage assigned staff by setting goals, training, mentoring, setting work schedules and conducting performance evaluations. Hire new employees as necessary with leadership approval and guidance. Manage disciplinary actions and terminations with leadership approval and guidance while following HR processes.
Salary Range: Depending on experience

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Director of Patient Care Advoc

Openings: Full Time High Point CHESS
Qualifications: The jobholder must demonstrate current knowledge, skills, and abilities to perform the job. Knowledge of medical office administration. Knowledge of English grammar, punctuation, and spelling. Knowledge of medical terminology. Knowledge of organizational policies, procedures and protocols. Knowledge of computer systems and applications such as word, excel, power point, practice management system, and electronic medical records. Knowledge of management and leadership principles including program development, implementation, and evaluation.
Education: High school diploma or GED.
Experience: 3 yrs admin exper including 1 yr medical office exper. College degree preferred.Courses in medical terminology & health care office management. Addtl appropriate education may be substituted for yrs of admin exper. Proficiency in Microsoft Office products.
Duties: Participates as leader in the Patient Care Advocate program design. Establishes standards and performance thresholds for the CHESS team Patient Care Advocates. Assists with establishing standards and performing threshold for CHESS clients. Routinely assesses Patient Care Advocates performance, and provides feedback and mentoring. Establishes remediation plans where needed. Implements and develops CMA special projects for CHESS clients. Works will stakeholders, such as physicians, advanced practice practitioners, nursing, medical assistants, scheduling personnel, front office staff, and administration to coordinate the CHESS team and CHESS clients Patient Care Advocate activities. Works with the CHESS team and CHESS clients to promote excellence in customer service. Works closely with the CHESS team and the client leadership team to achieve excellence in patient experience in all Cornerstone venues. Provides routine reports on Patient Care Advocacy activities for the CHESS PCA team and the clients to the CMO, Project Manager and/or CMOO. Reviews and communicates to the CHESS team and CMO and/or CMOO the CHESS team reports and client report and other customer service indicators on a weekly basis/or as indicated. Attends CHESS client meetings and department/team meetings. Oversees daily office operations of the CHESS PCA HUB Program and delegates authority. Leads in developing and implementing short- and long-term work plans and objectives for CHESS clients and the CHESS PCA HUB program. Motivates all CHESS PCA staff to work together as a team and generates a work atmosphere that fosters a positive attitude. Assists office personnel in understanding/implementing policies and procedures. Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary (includes CHESS PCA team and CHESS clients). Helps establish deadlines for work assignments and completion. Perform preliminary research and examines the data/workflows and provide recommendations to CHESS clients. Responsible for recruiting, hiring, orienting, developing, and evaluating the office staff. Assists staff with staff development and staffing recruitment of the PCA program. Ensures that clients are treated courteously by CHESS staff. Ensures high-quality for patient outreach care by mentoring and educating the PCA staff. Serves as a role model for customer service and supports the CHESS staff and CHESS clients in this process. Works with CHESS staff and CHESS clients to ensure efforts are coordinated and high quality patient care is provided. Administers CHESS PCA HUB policies and procedures in a consistent and timely manner. Work collaboratively with CHESS Health Navigator Director and CHESS client Health Navigator Director/team to ensure patient and client satisfaction. Identifies, analyzes, and resolves work problems to assure quality service for CHESS PCA team and CHESS clients. Communicates effectively and courteously on the telephone and in person with staff, colleagues and clients. Provide methods of saving costs and improves work efficiency to CHESS clients. Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively and valuing the contributions of others. Interacts effectively with co-workers (includes CHESS employees and clients). Assist with budget process for the PCA program. Reviews financial reports/budget and communicates regularly with CMO and/or CMOO. Responsible for reviewing invoices for payment, coding the correct general ledger code and returning to Accounts Payable on a timely basis. Ensures that requests for information are handled promptly, in compliance with policies, and effectively. Prioritizes communication between CHESS PCA staff and client. Holds office and provider meetings as needed to address any concerns. Ensures that office space, supplies, and assistance are provided and maintained appropriately for medical staff and patient care. Promotes wellness by providing patient education material to clients as needed. Communicates provider advice/instructions to patients (CHESS PCA team/department). Provides a friendly, safe, timely, quality-driven environment responsive to patients’ needs. Fosters an environment of mutual respect with special concern for confidentiality and the privacy of others. Reviews performance evaluations in a timely manner. Approve timesheets, review overtime patterns. Attends required meetings and participates in committees as requested. Participates in professional development activities. Maintains strict confidentiality. Maintains a professional appearance. Appears for work on time. Interacts effectively with co-workers. Follows directions from a supervisor. Understands and follows posted work rules and procedures. Accepts constructive criticism. Oversight of management duties pertaining to maintenance of licensing for employees and staff, including but not limited to PPD and CPR. Ensure a back up for all daily duties. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel up to 25%. Other duties as assigned.
Salary Range: Depending on experience

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Encounter Specialist

Openings: CMA/RMA; Full-Time
High Point
Cornerstone Internal Medicine at Westchester
Qualifications: Knowledge of the health care field and medical specialty. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical assistant regulations, procedures and protocols. Knowledge of specific assisting tasks related to particular medical specialty. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in clinical duties. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance.
Education: High School Diploma or GED. CMA/RMA certification required.
Experience: Previous experience in a medical practice preferred.
Duties: Perform medical record review of patients scheduled for upcoming clinic visit. Abstract pertinent data related to any activity within the healthcare system since last visit, quality indicators and the patient’s personal clinical goals of therapy. Make notes as necessary to serve as a reminder of issues that need to be addressed during the clinic visit. Greet and escort patient to the exam room. Obtain and document all pertinent vital signs and measurements. Assess medication regimen in detail to evaluate each medication and dosage currently in the EMR and any newly reported medications or dosages. Note any discrepancies to discuss with provider. Engage patient in conversation regarding reason for visit and overall health. Assess specifically for social environment, gaps in care, quality measures and progression and/or barriers to reaching the goals of therapy. Assess reason for visit, review of systems and history of present illness and document. Prepare chart with any labs or other data for ease of access for provider, including reminders for quality indicators. Remain in the exam room for the provider visit and enter all findings from exam and notes as directed by the provider, including physical exam and assessment. Enter provider orders and plan of care instructions, including prescriptions as directed by the provider. Remain in room following provider visit and complete or facilitate any further treatments required. Provide instructions to patient and educational materials based on the exam findings and problem list. Review documentation for completeness and accuracy. Fulfill other patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; and answering calls. Assist providers with examinations, diagnostic procedures and treatments.
Salary Range: Depending on experience

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Financial Analyst

Openings: Full-Time
High Point
Finance
Qualifications: Knowledge of research techniques sufficient to collect and interpret data. Knowledge of descriptive statistics to analyze statistical data and prepare estimates. Knowledge of legal and fiscal requirements and regulations. Working knowledge of accounting rules including GAAP. Knowledge of computer accounting systems, spreadsheets, and applications. Knowledge of organizational policies, procedures and protocols.
Education: BS or BA degree from a four-year university with a major in accounting or business administration.
Experience: Three-five years of previous analytical or accounting experience. Must be able to demonstrate expert abilities in Excel.
Duties: Prepare annual and project budgets and forecasts. Develop financial and operational performance metrics. Develop pricing models for various products and services. Must be able to work closely with department heads and management team. Determines and devises research techniques, data interpretation, and analytical methodology to analyze financial data. Uses statistical, economic, and financial principles and techniques to prepare reports. Makes recommendations related to financial trends, economic and business forecasts. Suggests remedial measures. Evaluates operational techniques, budgets, programs, and practices to insure most economic operation. Prepares financial reports and findings via presentations using charts and graphs. Participates in professional development activities. Internal and external proformas models.
Salary Range: Depending on experience

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Health Navigator

Openings: Full Time High Point CHESS
Qualifications: Knowledge of computer systems and applications. Critical thinking skills. Advanced skills in effective communication. Advanced knowledge of medical terminology and disease specific goals of treatment. Knowledge of medical documentation guidelines and practices including legal responsibilities related to confidentiality. Competence in English Grammar, punctuation and spelling. Knowledge of standard concepts, practices, and procedures within the designated field. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: High School Diploma or GED. Graduation from an accredited school of nursing.
Experience: 3 plus years’ experience in medical practice preferred. Current, valid North Carolina license as a Registered Nurse required. Previous experience in hospital discharge planning preferred. Proficiency in the use of Microsoft Office products.
Duties: Coordinate health care services and referrals for patients with chronic conditions and/or health care needs at the direction of the Senior Health Navigator or provider. Maintain current knowledge of services available in the continuum of care and those available in the community serving the patient panel. Maintain current knowledge of payer patterns for health services and personal care services. Conduct outbound phone calls and in-person patient visits during medical appointments for social needs assessment or plan facilitation. Effectively collaborate with all members of the health care team, including members of the interdisciplinary care team, the patient and family. Participate in care team daily huddles (if embedded within practice). Monitor patient’s progress towards meeting care plan goals and provide health coaching/education as needed Establish trusting relationship with patients, providers and community. Tailor communications and interactions to ethnic and cultural diversity. Review medical records at the direction of the Senior Health Navigator to assess for patient appropriateness for Health Navigation services, social barriers or other quality related review activities. Work in partnership with the Senior Health Navigator, clinical staff members and provider to ensure orders, tests, procedures and referrals are performed and communicated in timely, effective, efficient and patient-centered manner. Serve as the liaison between the clinical staff members and Senior Health Navigator as necessary for facilitation of communication and effective provision of care. Support patients in their healthy behavior change efforts. Maintain patient confidentiality. Participate in collection of process and outcomes data and in all efforts pertaining to continuous quality improvement. Attend meetings, conferences and trainings related to the Health Navigation program. Document all activities/interventions and patient/family responses in the electronic medical record. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Insurance Specialist

Openings: Full Time High Point CHESS
Qualifications: Knowledge of CPT, ICD-9, and HCPSC coding. Knowledge of patient accounting policies and practices. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Knowledge of computer systems and applications.
Education: High school diploma or GED.
Experience: Computer skills required. Data entry, medical terminology, and insurance coding experience preferred. 5 years Medical Insurance Billing experience. Proficiency in the use of Microsoft Office products.
Duties: Reviews, edits, and files insurance claims on a daily basis. Maintains coding knowledge. Tracks and follows up in a timely manner all unpaid claims. Challenges the carriers when inappropriate benefits have been applied, and follows each insurance carrier’s guidelines for the appeals process to expedite turnaround. Monitors customer perceptions and expectations of quality service and communicates the results to appropriate staff. Documents accurately all patient contacts and customer complaints. Communicates effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Licensed Practical Nurse

Openings: Full-Time
High Point ENT at Premier
Qualifications: Knowledge of the professional nursing theory and to give and evaluate patient care. Knowledge and organizational policies, regulations, and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in taking medical history, and evaluations. Prepares and maintains records, writing reports, and responding to correspondence. Skills in developing and maintaining department quality assurance. Some knowledge related to ICD and CPT codes.
Education: Graduation from an accredited LPN program. CPR certification.
Experience: 1 year experience preferred. Allergy experience preferred. Current, valid North Carolina license as a LPN. Excellent communication and documentation skills. Basic computer proficiency (EMR) a plus.
Duties: Ability to multitask in a fast paced office environment. Must be detail oriented and possess critical thinking skill. Ability to interpret, adapt, and apply guidelines and procedures. Administers medications directed by the physician. Compile patient history. Take vital signs. Prepares exam rooms and instruments for examination, test, and procedures. Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients. Observes, records, and reports patient’s condition and reaction to drugs and treatments to providers. Establish and maintain effective working relationships with patients, medical staff, other healthcare providers and the public. Establish guidelines for medical equipment maintenance and follow up. Ability to react calmly and effectively in emergency situations. Maintains strict confidentiality. Ability to identify problems and recommend solutions.
Salary Range: Depending on experience

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Medical Technologist

Openings: Full-Time
Asheboro Family Physicians Site Lab
Qualifications: Provide quality laboratory service to medical providers in a customer-service-oriented environment. The position involves performing various technical duties for routine patient visits. Responsible for obtaining and processing blood/urine specimens for patients and distributing the results to in-house providers. Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of medical equipment and instruments to administer patient care. Ability to interpret, adapt, and apply guidelines and procedures. Proficient in phlebotomy.
Education: Bachelor/Associate degree in Science. Current MT license in NC.
Experience: Knowledge of medical laboratory principles, standards, applications, and tests. Venipuncture skills Basic computer proficiency, LIS and EMR experience. One to two years of experience in a laboratory setting.
Duties: Performs phlebotomy and in-house laboratory testing. Calibrate equipment to collect and run labs and other office testing procedures. Assist in ordering supplies and stocking rooms. Assist with a variety of patient care activities assisting medical providers, front office staff and nursing personnel. Compile patient histories. Take vital signs. Maintains patient confidentiality.
Salary Range: Depending on experience

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Nurse Practitioner

Openings: NP or PA; Full-Time
Family & Community Medicine of Asheboro
This position is for a late Fall start date.
Qualifications: Knowledge of the professional medical practice and ability to give and evaluate patient care. Knowledge and organizational policies, regulations, and procedures. Knowledge of medical equipment and instruments. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods and techniques of medicine to provide ongoing patient care. Skill in taking medical history, assessing medical condition and interpret findings. Prepares and maintains records, writing reports, and responding to correspondence. Skills in developing and maintaining department quality assurance. Knowledge of computer systems and applications and ability to use an EMR system.
Education: Graduation from an accredited Nurse Practitioner or Physician Assistant program. FNP or PA-C required.
Experience: 1-2 years’ experience preferred. Bilingual preferred. Current CPR certification.
Duties: Establish and maintain effective working relationships with patients, medical staff, and the public. Ability to interpret, adapt, and apply guidelines and procedures. Obtains complete medical history and physical data on patients. Administers injections, immunizations and oral medications. Determines appropriate diagnostic and therapeutic procedures. Orders appropriate laboratory and diagnostic procedures. Prepares written prescription orders for drugs and controlled substances. Ability to communicate clearly.
Salary Range: Depending on experience

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PACS Administrator

Openings: Full Time High Point CHESS
Qualifications: Exceptional computer software and Radiology systems skills. The ability to work with others within the Radiology departments to enhance Radiology systems and to improve patient care and imaging department workflows. Knowledge of diagnostic imaging processes and terminology. Self-motivated; demonstrates the ability to learn quickly and efficiently. Experience with building, testing, training, implementing, and supporting critical Radiology applications. Experience with cross-team collaboration for troubleshooting and solving complex application issues. Healthcare experience collaborating with end users, managers, leaders, and vendors. Healthcare industry knowledge, including Meaningful Use, ICD9/10, PCMH, ACO, and others a plus. Ability to follow plans, meet time lines, complete tasks, report progress, and ensure successful completion of goals set by the Applications Manager and other leaders. Strong analytical skills and an attention to detail. Ability to remain flexible and highly adaptive to change. Ability to communicate effectively, both verbally and in writing. Strong interpersonal and conflict resolution skills, a collaborative approach, and the ability to remain calm under pressure. Active support of the organization’s goals and objectives. Awareness of and compliance with organizational policies, procedures and protocols.
Education: Associates Degree minimum, Bachelor’s Degree preferred.
Experience: Experience working with software and hardware vendors. 2 – 4 years of experience in a Radiology environment. Experience supporting an enterprise Radiology system. Merge experience a plus. Solid experience with PACS/DICOM/RIS applications. Strong experience with Radiology workflows and configuration. Certified Imaging Informatics Professional (CIIP) preferred. Proficiency in the use of Microsoft Office products.
Duties: Provides maintenance of user accounts for all assigned applications. Manages and monitors the integration and list of scans and other study-related items between PACS and the Radiology Information System (RIS). Responsible for the day-to-day technical administration of the PACS, RIS, MRS, and other Radiology surround applications. Diagnoses, analyzes, and troubleshoots technical problems to resolve issues. Serves as Radiology Subject Matter Expert (SME) on project teams. Collaborates with leadership and stakeholders on an ongoing basis. Leads PACS, RIS and other Radiology systems build activities (e.g., implementations, upgrades, enhancements, patches); works with Applications Manager to develop time lines; requests resources and ensures completion of tasks by established deadlines. Develops PACS, RIS and other Radiology systems build documentation and workflows; develops training plans for staff; leads training initiatives. Seeks and documents feedback from key end users of Radiology Systems. Provides input to committees and vendors as needed or requested. Networks with user groups to identify best practices, innovative and cost-effective solutions, and opportunities for improvement. Monitors support tickets in both the Cornerstone and application vendor ticketing systems; escalates to appropriate internal and external resource(s) as needed. Participates in calls/meetings with vendors to evaluate and prioritize tickets. Stays abreast of the vendor’s road map for patch/version releases, industry trends, and internal requirements related to an assigned application’s use and documentation. Collaborates with the Applications Manager and others (e.g., CBS leadership, IT Operations Director, IT Projects Director, CIO, and Radiology leadership) to ensure efficient and effective road map planning and to evaluate opportunities for application enhancements. Assists the Applications Manager with the budget process and ad hoc projects by providing justifications and obtaining supporting information. Serves as a role model for the team by supporting company and departmental decisions. Trains and mentors other IT and Radiology staff as requested. Provides on-call support for assigned Radiology systems. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Patient Care Advocate

Openings: Full Time High Point CHESS
Qualifications: Knowledge of English grammar, spelling and punctuation. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Knowledge of computer systems and applications.
Education: High school diploma or GED
Experience: One year of clinical experience in a medical office setting. CMA or LPN preferred Knowledge of medical terminology
Duties: Communicates effectively and courteously on the telephone and in person with patients and colleagues. May fill-in for other support staff when necessary. Provides medical literature research service to the patient, family or health care provider. Aware of compliance, appropriateness, and coordination of care for patient. Assists in resolving issues arising with insurance. Engage with the employer to negotiate a mutual beneficial solution for the employer and the patient. Explains medical procedures to the patient. Promote healthier living. Build awareness of potential health risks. Interacts with patients and their families effectively. Educates the patient in areas where needed. Helps with referrals to other physicians. Maintain patient satisfaction. Fulfills responsibilities such as: checking on patients and making sure they come to appointments and follow-ups.
Salary Range: Depending on experience

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Phone Room Representative

Openings: Full-Time
High Point
Cornerstone Internal Medicine at Westchester
Qualifications: Customer service oriented, with pleasant telephone communication skills with the ability to multi-task in a fast pace office environment. Knowledge of office and organizational policies, procedures, and systems. Knowledge of computer systems and applications. Skills in operating a variety of office equipment. Ability to communicate clearly, verbally and non-verbally. Skill in anticipating and reacting to emergency situations. Knowledge of safety requirements to recognize and correct hazardous conditions. Ability to establish and maintain effective working relationships with patients, employees, and the public. Multi- task individual able to work in a fast pace office.
Education: High school graduation or GED.
Experience: One year’s work experience in a medical office preferred. Knowledge of medical terminology and verification of insurance helpful. Knowledge of Allcripts, EMR, and Touchworks PM preferred. Excellent communication skills, self-starter, and the ability to motivate staff. Basic computer proficiency. Medical records experience strongly preferred.
Duties: Answers incoming calls, schedules patient appointments, screens and routes calls to appropriate staff member or department. Enters patient information and verifies insurance. Send out medical records when needed and appropriately requested.
Salary Range: Depending on experience

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Physician Assistant

Openings: Full-Time
High Point
Ear
Nose & Throat
Qualifications: Knowledge of the professional medical practice and ability to give and evaluate patient care. Knowledge and organizational policies, regulations, and procedures. Knowledge of medical equipment and instruments. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods and techniques of medicine to provide ongoing patient care. Skill in taking medical history, assessing medical condition and interpret findings. Prepares and maintains records, writing reports, and responding to correspondence. Skills in developing and maintaining department quality assurance. Knowledge of computer systems and applications and ability to use an EMR system.
Education: Graduation from an accredited Physician Assistant or Nurse Practitioner program with certification.
Experience: One year experience preferred as a Physician Assistant or Nurse Practitioner preferred. Current state license. Current CPR certification.
Duties: Establish and maintain effective working relationships with patients, medical staff, and the public. Ability to interpret, adapt, and apply guidelines and procedures. Obtains complete medical history and physical data on patients. Administers injections, immunizations and oral medications. Determines appropriate diagnostic and therapeutic procedures. Orders appropriate laboratory and diagnostic procedures. Prepares written prescription orders for drugs and controlled substances. Ability to communicate clearly.
Salary Range: Depending on experience

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Physician Assistant

Openings: Full-Time
Winston Salem
Brookview Hills Internal Medicine
Qualifications: Knowledge of the professional medical practice and ability to give and evaluate patient care. Knowledge and organizational policies, regulations, and procedures. Knowledge of medical equipment and instruments. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in applying and modifying the principles, methods and techniques of medicine to provide ongoing patient care. Skill in taking medical history, assessing medical condition and interpret findings. Prepares and maintains records, writing reports, and responding to correspondence. Skills in developing and maintaining department quality assurance. Knowledge of computer systems and applications and ability to use an EMR system.
Education: Graduation from an accredited Physician Assistant program with certification.
Experience: One year experience as a Physician Assistant preferred. Current state license. Current CPR certification. Knowledge of computer systems and applications and EMR experience a plus.
Duties: Establish and maintain effective working relationships with patients, medical staff, and the public. Ability to interpret, adapt, and apply guidelines and procedures. Obtains complete medical history and physical data on patients. Administers injections, immunizations and oral medications. Determines appropriate diagnostic and therapeutic procedures. Orders appropriate laboratory and diagnostic procedures. Prepares written prescription orders for drugs and controlled substances. Ability to communicate clearly.
Salary Range: Depending on experience

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Production Support Analyst

Openings: Full Time High Point CHESS
Qualifications: Exceptional computer software skills and knowledge, including file storage and management. Knowledge of secure file transfer protocols. Self-motivated; demonstrates the ability to learn quickly and efficiently. Experience with testing, training, implementing, and supporting critical processes. Experience with cross-team collaboration for troubleshooting and solving complex technical and process issues. Healthcare experience collaborating with end users, managers, leaders, and vendors. Ability to work independently to follow plans, meet time lines, complete tasks, report progress, and ensure successful attainment of established goals. Strong analytical skills and an attention to detail. Ability to remain flexible and highly adaptive to change. Ability to communicate effectively, both verbally and in writing. Strong interpersonal and conflict resolution skills, a collaborative approach, and the ability to remain calm under pressure. Active support of the organization’s goals and objectives. Awareness of and compliance with organizational policies, procedures and protocols.
Education: Associate Degree minimum; Bachelor Degree preferred.
Experience: Experience working with internal customers, external agencies, and vendors. Experience with establishing and maintaining routine file transfers using file transfer protocols such as SFTP. Experience managing user accounts for software applications or complex sets of reports. 2+ years of experience in an information technology role. Experience writing or editing SQL queries and scripts is a plus. Proficiency in the use of Microsoft Office products.
Duties: Manages and monitors file transfer processes for CHESS customers and outside vendors and agencies. Manages and monitors jobs, reports and other server processes for CHESS customers and outside vendors and agencies. Serves as the Subject Matter Expert (SME) for SFTP and other IT processes for the department. Establishes, maintains and documents an accurate methodology for naming and storing all electronic files, reports and processes. Diagnoses, analyzes, and troubleshoots technical problems to resolve issues in a timely manner. Collaborates with the Development Team and CHESS customers on an ongoing basis to improve processes. Monitors support tickets and escalates to appropriate internal and external resource(s) as needed. Establishes and maintains user accounts for all assigned reports. Stays abreast of internal and external vendor and regulatory requirements related to file transfers, reports and process documentation. Collaborates with the Client Technology Services Manager and the Development Team Manager to evaluate opportunities for improvements. Trains and mentors other IT staff as requested. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Quality Analyst

Openings: Full Time High Point CHESS
Qualifications: Knowledge of SQL Programming Report Writing Knowledge of Tableau Server Proficiency in Microsoft Excel Knowledge of English grammar, spelling and punctuation. Knowledge of computer systems and applications. Knowledge of healthcare regulatory requirements and accreditation initiatives/programs. Knowledge of the organization’s goals and objectives. Knowledge of organizational policies, procedures and protocols.
Education: Bachelor’s degree in a healthcare discipline, business, IT or similar required. Master’s degree preferred.
Experience: Three to five years’ experience performing data analysis in Healthcare setting. Experience in a care delivery setting preferred. Strong understanding of healthcare recognition programs such as NCQA, PCMH, PQRS, etc. Six Sigma certification a plus. Proficiency in the use of Microsoft Office products
Duties: Collaborate with IT in the development of data queries for quality initiatives. Ability to write and maintain basic queries as needed to support quality initiatives. Use queries and software applications to extract, analyze, validate, and present data to diverse audiences, including leaders and providers. Produce and analyze quality metrics and other essential components of the value portion of physician compensation. Work with data analysts in Finance to ensure timely calculation and delivery of the value portion of physician compensation. Collaborate with employers to collect quality data for onsite medical care. Understand the requirements for recognition programs, as well as interpret and apply these requirements in the context of the care delivery office workflow. Consult with Office Managers and other appropriate office staff to facilitate office compliance with relevant requirements. Work with subject matter experts to develop programs and materials to support office compliance with recognition requirements. Coordinate program of work with those leaders in the organization whose accountabilities include care delivery office-based process improvement to improve efficiency and effectiveness of program delivery. Work with subject matter experts to keep abreast of new recognition requirements, new recognition programs, making recommendations to Management regarding opportunities for additional recognition, summarizing the return to the organization in context of the estimated investment such programs would require. Monitor cost/benefit and compliance, making recommendations to management regarding discontinuing participation in recognition programs. Responsible for effectively communicating, in an organized and succinct format, with a variety of stakeholders including physicians, nurses, and healthcare administrators. Responsible for keeping complete and organized records. Participate in all relevant department initiatives including formal project management and team development projects. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Referrals and Insurance Rep

Openings: Full-Time
High Point
Cornerstone Physical Therapy
Qualifications: Customer service oriented, with pleasant telephone communication skills with the ability to multi-task. Requires a highly organized individual able to coordinate several different schedules. Knowledge of medical office procedures. Knowledge of procedural and diagnosis coding. Knowledge of grammar, spelling, and punctuation to type patient information. Skill in operating a computer and photocopy machine. Skill in answering patient inquires by telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public. Excellent problem solving abilities.
Education: High School Graduate/GED.
Experience: One year medical office experience. Knowledge of medical terminology. Basic computer proficiency. Knowledge of ICD-10 codes and CPT codes. Insurance and billing experience required.
Duties: Calls insurance companies and pre-certifies referral requests. Verifies insurance and benefits. Works with physician offices to make sure imaging pre-certs are obtained and accurate. Inputs patient information, charges, and verifies insurance on system. Schedules all outside referrals, and follows up on patients daily appointments.
Salary Range: Depending on experience

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Registered Nurse

Openings: Full-Time
High Point Gastroeneterology
Qualifications: Knowledge of the professional nursing theory and to give and evaluate patient care. Knowledge and organizational policies, regulations, and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in taking medical history, and evaluations. Prepares and maintains records, writing reports, and responding to correspondence. Skills in developing and maintaining department quality assurance. Some knowledge related to ICD and CPT codes.
Education: Graduation from an accredited registered nursing program.
Experience: Minimum of 2 years professional nursing experience. Current, valid North Carolina license as a registered nurse. Excellent communication and documentation skills. Basic computer proficiency (EMR) a plus. CPR certification.
Duties: Ability to multitask in a fast paced office environment. Must be detail oriented and possess critical thinking skill. Ability to interpret, adapt, and apply guidelines and procedures. Administers medications directed by the physician. Compile patient history. Take vital signs. Prepares exam rooms and instruments for examination, test, and procedures. Establish and maintain effective working relationships with patients, medical staff, other healthcare providers and the public. Establish guidelines for medical equipment maintenance and follow up. Ability to react calmly and effectively in emergency situations. Maintains strict confidentiality. Ability to identify problems and recommend solutions.
Salary Range: Depending on experience

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Reporting Specialist

Openings: Full Time High Point CHESS
Qualifications: 2+ years of experience working with SQL Server Reporting Services. 2+ years of experience working with Transact SQL. Knowledge of current internet technologies. Knowledge of programming languages. Knowledge of documentation and change management procedures. Knowledge of applicable data privacy practices and laws. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment. Knowledge and experience with Allscripts database technologies a plus.
Education: Associate degree required; Bachelor’s degree in computer science, information systems, or software engineering preferred.
Experience: 2+ years of experience working with SQL Server Reporting Services. 2+ years of experience working with Transact SQL. Proficiency in the use of Microsoft Office products.
Duties: Uses reporting tools such as SQL Server Reporting services or Crystal Reports to build enterprise reports. Designs queries, views, and stored procedures using clinical, financial and other data from SQL server database using SQL or other reporting software as needed. Evaluates information needs of the organization and assists in determining utilization, financial, operational, and service objectives. Assists with ad hoc reporting and analysis of data extraction requests. Prioritizes data requests from users. Coordinates data activities for efficiency and effectiveness. Abstracts data using manual and electronic processes Inputs and updates medical data into various databases. Produces reports based on financial and operational data to the organization improve efficiency and capacity. Assists key stakeholders to identify trends and shifts in utilization, operational performance, patient demographics, and financial performance. Performs analysis and reporting of utilization, operational performance, patient demographics, and financial performance. Generates statistics and writes reports for management and/or team members with database tools. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel%. Other duties as assigned.
Salary Range: Depending on experience

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Service Desk Analyst

Openings: Full Time High Point CHESS
Qualifications: Proficient in Microsoft Windows Operating Systems and Microsoft Office Suite. Able to troubleshoot PC application, hardware, and network issues. Strong analytical and problem solving skills. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: Associate degree in IT related field; or six months to one year experience and/or training; or equivalent combination of education and experience.
Experience: Experience supporting and troubleshooting Windows Active Directory. Proficiency in the use of Microsoft Office products.
Duties: Creates a positive customer support experience and builds strong relationships through deep problem understanding. Ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude. Meet defined SLA and KPI goals for 95% of incidents and service requests assigned. Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Documents resolutions and updates self-help and staff knowledge bases. Uses the appropriate Service Desk categories for logging incidents. Documents all pertinent user identification information, including name, department, contact information, and description of the problem into support tracking system. Grows general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact. Train and orient users on how to use computer hardware and software systems. Provides after hours and on-call support as needed. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Solutions Developer

Openings: Full Time High Point CHESS
Qualifications: 3+ years of experience with Microsoft SQL Server RDBMS, SSIS, SSRS, SSAS 3+ years of experience with TSQL coding to include writing stored procedures, views, and functions 2+ years of experience with C# or other object oriented programming language 2+ years of experience in Healthcare Information Technology Knowledge and experience with legacy and modern application code, structure, principles and practices. Knowledge and experience with traditional, relational, analytical and big data database structures, theories, principles, and practices. Knowledge and experience with, server-client, distributed and web-based computing environments. Knowledge of organizational policies, procedures and protocols. Knowledge of common safety hazards and universal precautions to establish a safe work environment.
Education: Bachelor’s Degree in the field of computer science
Experience: 3 yrs work exper as Microsoft SQL Solutions Developer. Demonstrated exper in Microsoft SQL Server required. Certif preferred. Knowledge of Teradata, Cache & other SQL platforms desired.
Duties: Ability to understand complex, clinically-related problems in a value-based healthcare organization. Understand business and clinical requirements, and create functional designs for interfaces, applications and reporting or devices. Develop, test and implement application and database code from functional designs. Install and configure relevant network components to ensure application and database consistency and integrity. Respond to and resolve interface application, database access and performance issues. Monitor application and database system details, including application code, stored procedures and execution time, and implement efficiency improvements. Monitor, optimize and allocate physical data storage for database systems. Collaborate with project managers to support data solutions and to ensure data migrations between systems. Follow standardized change control, code testing and other testing processes and procedures related to application and database modifications. In conjunction with the CHESS data science team, support the creation of tables, application code or reports in response to client or end-user needs. Audit database transactions, code and other application security as necessary. Support appropriate end-user database and application access control policies and procedures. Develop and document routines for end users to facilitate best practices database use. Work with application development staff to develop application and database architectures, coding standards, and quality assurance policies and procedures. Help to Design and implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets. Communicate effectively, efficiently, and courteously on the telephone and in person with patients and colleagues. You may be required to travel. Other duties as assigned.
Salary Range: Depending on experience

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Current Job Offerings:

  • Appointment Scheduler
  • Assistant Controller
  • Certified Medical Assistant
  • Charge Review Analyst
  • Check In-Out Representative
  • Clinical Research Coordinator
  • Compliance Auditor
  • Contract Performance Analyst
  • Database Administrator
  • Database Analyst
  • Development Manager
  • Director of Patient Care Advoc
  • Encounter Specialist
  • Financial Analyst
  • Health Navigator
  • Insurance Specialist
  • Licensed Practical Nurse
  • Medical Technologist
  • Nurse Practitioner
  • PACS Administrator
  • Patient Care Advocate
  • Phone Room Representative
  • Physician Assistant
  • Production Support Analyst
  • Quality Analyst
  • Referrals and Insurance Rep
  • Registered Nurse
  • Reporting Specialist
  • Service Desk Analyst
  • Solutions Developer